10 Key Features Every SaaS Platform Should Have

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10 Key Features Every SaaS Platform Should Have

Written byBy Emily Dawson March 25, 2025

The Table-Stakes List

Every B2B SaaS product needs the same foundational feature set before it can compete on differentiators. Skip any of these and prospects quietly disqualify you during evaluation.

SSO and SCIM for enterprise onboarding
Granular role-based access control
Full audit logging
API keys and webhooks
Export in common formats (CSV, JSON)
Accessible UI meeting WCAG AA
In-product analytics dashboards
Usage-based billing support
Multi-region data residency
Uptime and status transparency

Why This List Matters

Missing table stakes is a disqualifier, not a negotiation point. Prospects will not ask you to add SCIM — they will switch to a competitor who already has it. Invest here early.